10 Ways To Improve Your Day in Just 5 Minutes!

Five minutes doesn’t seem like a lot of time in the grand scheme of things, but it can mean making your day that much better (or worse)! In just five minutes, you can turn your tough day around to become a great day for you! It can also lower your stress level, raise your energy level, lower your blood pressure, AND give you just the right amount of inspiration you need to get through the rest of your day!

Take five minutes to try out one, several, or all of these tips to help you have a better day!

Stretch – No need to get into the downward-facing dog position! All you need to do is stretch your arms and legs for just a few minutes. Stretching can help improve your flexibility and circulation, and it can help ease any muscle tightness you may be experiencing!

Prioritize – No one’s in a good mood when things are thrown about helter-skelter. Go ahead and take a few minutes to put together a to-do list and prioritize what you need to do in your day. Nibble away at your list bit by bit, and you will find that you will not only get more work done but you will also be in a more positive mood!

When Life Gives You Lemons… – Sniff them! You heard me. When you’re stressed out (and have some lemons around), go grab one and take a few sniffs. Not into lemons? That’s okay – basil, juniper, and lavender do just fine when it comes to lowering your stress levels!

Clean Off Your Desk – Losing focus? Getting more and more negative as the day progresses? Stop what you’re doing RIGHT NOW and clear off your desk! Take a few minutes to properly file stray papers on your desk, clean up your coffee mugs, and generally declutter your workspace. You’ll find that you’ll work better than you have all day!

Meditate – If you find that your stress level is going through the roof, take a few minutes to get into a comfortable position and meditate. Just focus on your breathing and work on getting your stress level down. If you’re not into meditation, you can also try praying or finding a short, powerful mantra to help you get through your day.

Have a Laugh – In a bad mood? Feel like you’ll never shake your frown off your face? Go ahead and take a little time find humor in something! Put on a favorite comedy CD, watch a few clips from America’s Funniest Home Videos, or find a funny video on YouTube to watch and laugh at! You’ll find that once you start laughing, your bad mood will be withering away in no time!

Play Your Favorite Tunes – Did you know that listening to your favorite music can help lower your blood pressure, reduce stress, and boost your mood? It’s true! Put on your favorite tunes and watch your bad mood melt away!

Relive a Memory – When times are tough, try to conjure up a happy memory to put a big smile on your face. Think about your wedding day, a favorite outing with your friends, or the best part of your most favorite vacation to get yourself in a better frame of mind.

Turn Your Electronics Off – Technology in large doses can zap your energy straight away. Take some time in your day to log off you computer and stay away from your smart phone. Better yet, if you can, try to get outside and get some sunshine! Remember, just because the world is turned on 24-7, you don’t have to be!

Practice Gratitude – Take a minute every day to write down whatever it is you’re grateful for – big or small! Keep photos of events or people you are grateful for on your desk, too. This can help you appreciate all the positives you experience in your life and drown out all the negatives.

I hope that these tips will help you have a more positive day! Remember, there are no bad days, just bad moments!

If you would like to learn more about me, please visit www.dawnmushill.com or email me at dawn@dawnmushill.com.  Make it a great day!

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Way To Go, Lambert Airport, For WOWing Your Customers!

 

It’s no secret – everyone loves exceptional customer service, especially at times in which you least expect it or really need that extra smile and attention to detail. And while we may recognize and remember poor customer service (Negative stories sadly tend to make better conversation.), we should definitely do the same for excellent customer service that exceeds our every expectation.

Lambert-St. Louis International Airport did just that last month. The airport celebrated its second year of their “Catch Us Giving” Program in which the airport recognized customer service leaders, the unsung heroes of the airline industry.  Recognized were more than 100 airport employees during the reception.

The first ever “Catch Us Giving” Ambassador of the Year award was given to Samantha Hammock, who works at Starbucks as an employee of HMSHost. But why was she chosen? Well, her customers and colleagues strongly felt that she deserved the award because she exemplifies her non-stop energetic, positive attitude in the workplace, day in and day out. Her demeanor and helpfulness embodies the mission of excellent customer service at Lambert-St. Louis International Airport.

Here are all the other winners for February’s “Catch Us Giving” program at Lambert Airport:

*Jessica Stepke – Southwest Airlines

*Millie Ocasio – Lambert Information Booth

*Tom Worshaw – Midwest Elevator

*Carmelle Costello – HMSHost

*Jacqueline Parker – HMSHost

*Yolanda Edmondson – Super Park

*Keith Burleson – International Ram

*Donnie Pool – Lambert Airport

*Jacie Price – Continental Airlines

*Samantha Hammock and Mekdes Sirage – HMSHost

*Mae Mahone – Lambert Information Booth

*Mildred Dee – TSA

*Brennen Hurt and Darian Callion – HMSHost

*Leslie Granadillo – Lambert Airport

*Reuben Jones – United Airlines

*John Conrades – TSA

*Reginald Rice – Lambert Airport

*Roland Brown – Huntleigh

*Lamont Rice – Lambert Airport

*Marilyn Sanders – Lambert Airport

*Angela Arms – Lambert Airport

*Anthony Capone – Air Tran

*Steven Rhodes – International Ram

*Dearest Wynn – Huntleigh

*Stephanie Morris – Lambert Airport

Congratulations to all the winners this month! I’m sure your company is exceptionally proud and thankful to have you as a member of their team.

And faithful readers, if you by chance are at Lambert-St. Louis International Airport in the near future and you see these great employees, be sure to congratulate them on a job very well done!

Are You a Job RENTER or a Job OWNER?

 

It never fails. Your alarm goes off way before you ever dream to get out of bed, and you grudgingly drag yourself out of your warm, cozy haven. Yep. It’s Monday, all right. “Ugh, another day at the office. Fantastic. Well, at least it’s a paycheck. Still, I wish I could crawl back into bed!” you think as you slovenly dress yourself, brush your teeth, and lumber out the door, only to arrive at work ten minutes late.

Meanwhile, miles away, your colleague willingly jumps out of bed as soon as the alarm clock rings, which is before the sunrise. She eagerly readies herself and is looking forward to another productive, exciting day at her job. In fact, she’s even made a strict to-do list on what she must accomplish during the week (oh, and that was made last week). And to top it all off, she leaves her house with plenty of time to spare and arrives at work ten minutes early, as usual.

Do you see something wrong with this picture? Are you more like the first employee than the second one? Then it’s time to make some changes, stat!

You might have spotted some differences between the first and second employee. One thing that you might not be aware of is that the first employee is a great example of a job RENTER, and the second employee is the quintessence of a job OWNER.

So what are the differences between people who OWN their job versus those who RENT their job? Simply put, the job owners really care about their job while the job renters are only there for the paycheck. Those who “own” their jobs will accept full responsibility for projects even when they’re not formally assigned to them, take initiative in their job, and fully believe in their job’s mission. Those who “rent” their jobs will view their line of work as “just a job” or “a paycheck” and, if a project is given to them that they typically don’t do, they tend to respond with, “That’s not my problem.”

Here’s a perfect example of a job “renter.” A restaurant manager walks around to the tables, visiting with the customers and asking if everything is okay. A table of four all had steaks. He asks how the steaks were. The first three people said, “Good,” but the fourth person said, “It was okay.” The manager then moves on to the next table without comment.

What could he have done differently? Well, first of all, the manager should NEVER have been satisfied with, “It was okay.” He should have asked if there was a problem, offered to have another steak prepared, offered a free drink or dessert, anything to show that he was really listening and cared about the customer’s experience.  Unfortunately, the manager was a job RENTER, and at least one of those customers probably walked out of the restaurant with a sour taste in his mouth.

All workers should strive to be job OWNERS, no matter which job they have. Just keep this in the back of your mind for inspiration – if the business that you work for were the business you OWNED, what would you do differently? Here are some thoughts:

*Really get to know the customers

*Figure out money-saving methods for the business

*Likewise, increase revenue for the business

*Treat employees and others with respect

*Constantly market the business

*Do whatever it takes to keep the customer coming back

The list is endless. Great employees think like business owners. Strive to be GREAT!